Nutty business calls for some out-of-the-jar thinking
25 Oct 2018 | ExportNZ
Four and a half years ago, Roman and Andrea Jewell founded Fix & Fogg. Previously both lawyers, they made the choice to leave behind the corporate life and dedicate their time and energy to creating something meaningful, sustainable, and delicious. They decided to make the best nut butters.
They started out at local markets and specialist shops – gift and design shops as well as food. Their peanut butter was then spotted by a buyer from Wellington’s iconic Moore Wilson’s, and this marked a significant stepping stone. Production changed from the commercial kitchen at the Hataitai Bowling Club to a plant in Elsdon, Porirua, near Whittaker’s, then to central Wellington’s Eva Street where they now have a tasting window.
What makes them different to your average peanut butters you might buy from the giant brands at the supermarket is that every jar of Fix & Fogg nut butter is carefully blended and made from start to finish in their Wellington factory.
“We’re completely hands-on throughout the entire process,” says Thom Brooks, General Manager. “We think our award-winning butters are so popular because people can taste the difference in a product that’s handmade by humans who care about quality.”
So confident are they in their point of difference, Fix and Fogg have bravely taken their peanut butter to the home of peanut butter: the United States of America!
“We’re a fast-growing business with a big dream” says Thom. “The peanut butter market in the USA is worth 1.8 billion dollars. We believe there is a space for our products at the top end of this market. So, after over a year of strategizing and planning, in December last year, we began selling our peanut butter on Amazon in the States.
“Our strategy for Amazon was to capture customers who buy into our peanut butter through the brand story, values, attractive premium packaging, commitment to quality, social good and unique flavours – such as our Dark Chocolate and Smoke & Fire.”
Being able to ship single jars around America called for some innovative thinking. With consumers being increasingly aware of the impact of their purchases on the environment, with the likes of plastic bubble wrap, Fix and Fogg came up with a peanut butter first. Inspired by the cardboard canisters used for whiskey bottles, they created custom-made, fully recyclable cardboard canisters for their glass jars of peanut butter.
This canister innovation has provided a competitive advantage over other premium brands and created the ultimate peanut butter gift. “We’ve been sent images of customers repurposing the canisters to store pens and pencils, nuts and bolts, and spare change” says Thom.
The American market followed Fix & Fogg’s first exports into Australia, and then Singapore and the Philippines.
Thom’s Top Tips
- What you get out reflects what you put it. You need to understand your story, your offering, and what makes you different, and communicate that really well.
- Show off some innovation! NZ’s at the end of the world so we need to go for quality over quantity. Some of the big peanut butter companies can make in half an hour what we make in a day. So we need a niche, interesting offering.